Malfunctions And Diagnostics Report

Topics in this section:

• What is the purpose of the Malfunctions and Diagnostics Report?
• What information is displayed in the report?
• Setting the amount of days shown on the report
• Selecting the Malfunctions and/or Diagnostics to include in the report
• What does the Export button do?
• Why can't I view malfunctions and diagnostics for more than a month at a time?
• Using the Active, Detected, and Cleared quick filters
• Resetting the report filters

Related topics:

• What are Malfunction Events and Data Diagnostic Events?
• What types of Malfunctions and Diagnostic Events are recorded?

What is the purpose of the Malfunctions and Diagnostics Report?

The Malfunctions and Diagnostics Report is intended to inform the fleet of any periods of time when an ELD has determined that it may not be functioning according to federal regulations, so that investigative and corrective action can be taken.

Malfunctions and Diagnostics are tracked only for Electronic Logging Devices (ELDs); to view functional problems with Automatic On-Board Recording Devices (AOBRDs), see the Device Failure Report.

View the Malfunctions and Diagnostics Troubleshooting Guide for more details about what Malfunctions and Diagnostics are, what conditions are likely to trigger them, and what corrective actions can be taken to clear them.

To view the report for all devices and vehicles:

1. Set the CMV Power Unit Number and Hardware Serial drop down lists to (all).
2. Select the beginning date for the report.

   To change the date:

   • Click the ... button to pop up the calendar.
   • Click on the date desired.
3. Set the desired timespan for the report.
4. Select the Malfunctions and/or Diagnostics to include in the report.
5. Optionally, set the Active and Cleared quick filters to narrow the report by event status.
6. Click the View button.

To view the report for a particular vehicle:

1. Select the vehicle from the CMV Power Unit Number drop down list.
2. Set the Hardware Serial drop down selection to (all).
3. Select the beginning date for the report.

   To change the date:

   • Click the ... button to pop up the calendar.
   • Click on the date desired.
4. Set the desired timespan for the report.
5. Select the Malfunctions and/or Diagnostics to include in the report.
6. Optionally, set the Active and Cleared quick filters to narrow the report by event status.
7. Click the View button.

To view the report for a particular device:

1. Select the device from the Hardware Serial drop down list.
2. Set the CMV Power Unit Number drop down selection to (all).
3. Select the beginning date for the report.

   To change the date:

   • Click the ... button to pop up the calendar.
   • Click on the date desired.
4. Set the desired timespan for the report.
5. Select the Malfunctions and/or Diagnostics to include in the report.
6. Optionally, set the Active and Cleared quick filters to narrow the report by event status.
7. Click the View button.

To view the report for a particular device on a particular vehicle:

1. Select the device from the Hardware Serial drop down list.
2. Select the vehicle from the CMV Power Unit Number drop down list.
3. Select the beginning date for the report.

   To change the date:

   • Click the ... button to pop up the calendar.
   • Click on the date desired.
4. Set the desired timespan for the report.
5. Select the Malfunctions and/or Diagnostics to include in the report.
6. Optionally, set the Active and Cleared quick filters to narrow the report by event status.
7. Click the View button.

What information is displayed in the report?

• Total Number of Malfunctions detected in range - The number of Detected malfunction events matching the report filter settings

  * Cleared malfunction events are not included in the total.

• Total Number of Diagnostics detected in range - The number of Detected diagnostic events matching the report filter settings

  * Cleared diagnostic events are not included in the total.

• CMV Power Unit Number - Identifies the vehicle on which the event occurred
• Hardware Serial - Identifies the hardware serial number of the device
• Software Version - The version of eFleetSuite software running on the device at the time of the event
• Driver ID - Identifies the driver that was logged into the device

  * This could be an unidentified driver - that is, no one was logged in at the time of the event.

• Malfunction/Diagnostic Type - Identifies the type of event
• Detected/Cleared - Identifies whether the event was detected, or whether conditions changed such that the malfunction or diagnostic was cleared (no longer present)
• Time of Event - The date and time the malfunction or diagnostic event was detected or cleared
• Reason - Additional event information

* All dates and times in the Malfunctions and Diagnostics Report are based on your user preference time zone.

Setting the amount of days shown on the report

The Malfunctions and Diagnostics Report provides pre-defined timespans for which the report can be run.

Provided timespans:

• Day - The selected date only
• Week - Up to seven days after the selected date
• Month - Up to one calendar month after the selected date.

After the timespan is selected, the calculated end date is shown.

Selecting the Malfunctions and/or Diagnostics to include in the report

To select Malfunctions and/or Diagnostics:

• Click on a malfunction or diagnostic in the Available Malfunctions and Diagnostics list to highlight it.
• Click the Add > button to add the item to the Selected Malfunctions and Diagnostics list.
• If an item is added in error, click the item in the Selected Malfunctions and Diagnostics list to highlight it, then click the < Remove button.
• Repeat until the Selected Malfunctions and Diagnostics list contains the desired items.
• To add all available malfunctions and diagnostics to the Selected Malfunctions and Diagnostics list, click the Add All >> button.
• To remove all Selected Malfunctions and Diagnostics from the list, click the << Remove All button.
• To add all Malfunctions (regardless of any diagnostics already selected) to the Selected Malfunctions and Diagnostics list, click the Malfunctions >> button.
• To add all Diagnostics (regardless of any malfunctions already selected) to the Selected Malfunctions and Diagnostics list, click the Diagnostics >> button.

* Other ELD Identified Diagnostic is supported by the ELD, but no diagnostic events for this diagnostic category have been implemented.

What does the Export button do?

After the View button is clicked and the report is generated, the Export button will be enabled. Clicking this button allows the report data to be exported as a .CSV file.

Why can't I view malfunctions and diagnostics for more than a month at a time?

The Malfunctions and Diagnostics Report searches all Malfunction and Diagnostic records for the selected range, looking for events associated with a device and/or a vehicle. The greater the date range, the more system intensive the search. Restricting the date range ensures that your report will load faster.

Using the Active, Detected, and Cleared quick filters

The Active, Detected, and Cleared checkboxes, shown alongside the CMV Power Unit Number and Hardware Serial filters, let you narrow the report to only currently active events, historical detections, events that have since cleared, or any combination thereof.

• Active - Includes only the most recent malfunction and diagnostic detection events that are currently detected (not yet followed by a newer clearance event).
• Detected - Includes all malfunction and diagnostic detection events, including those that have since cleared.
• Cleared - Includes malfunction and diagnostic events for which conditions have since changed such that the malfunction or diagnostic is no longer present.

Any combination of the checkboxes can be checked at the same time to include multiple event types, or all can be unchecked to exclude all malfunction and diagnostic codes from the report.

* Like the other report filters, changes to the Active, Detected, and Cleared checkboxes are not applied until the View button is clicked.

* When the Cleared filter is checked, a note is added next to the Total Number of Diagnostics detected in range summary to indicate that cleared events are included in the report.

Resetting the report filters

Click the Reset Filters button to return all report filters to their default state in a single step:

• The date range returns to the default one-week span.
• The CMV Power Unit Number and Hardware Serial drop down lists return to (all).
• The Selected Malfunctions and Diagnostics list returns to all malfunction types (diagnostics move back to Available Malfunctions and Diagnostics), and the Active checkbox is checked while Detected and Cleared are unchecked.

* Unlike the other filters, Reset Filters re-runs the report immediately with the reset values - there is no need to click View afterward.