Devices

Topics in this section:

• What information is displayed for a device?
• How does the provisioning process work?
• What does the Unprovision button do?*
• Deleting a device*
• Restoring a deleted device*
• Using filters to search for devices

* An application user must have a user role with View/Modify permission to the Devices feature to unprovision, add, import, edit, delete, or restore a device.

What information is displayed for a device?

• Device ID - Identifies the mobile logging device
• Hardware Serial - The value assigned by the device's manufacturer to identify an individual device.
• Provision Status - Indicates whether the device has been initialized to exchange information with the web server.
  • A Status of Provisioned indicates that the device has been initialized and has communicated successfully with the server.
  • A Status of Unprovisioned indicates that the device has not been initialized or has attempted to communicate with an invalid Device ID, Organization ID, and/or Provision Key.
  • A Status of Deleted indicates that an application user has deleted the device from the listof active devices for the organization. A deleted device cannot exchange data with the server and will not appear in reports.
• CMV Power Unit Number - Identifies the commercial motor vehicle with which the device was most recently associated
  • A value of N/A indicates that the device has never been associated with a vehicle.
  • A value of (NVM) indicates that the device is in No Vehicle Mode - that is, the device is no longer associated with any particular vehicle.
• Software Version - Identifies the version of mobile application software that was running on the device the last time it sent data to the server
  • A value of N/A indicates that the device has never communicated application data.
• Software Update - Indicates the last date and time that the device communicated that new mobile software had been installed
  • A value of N/A indicates that the device has never communicated with the server.
• Last Connected - Indicates the last date and time that the device exchanged any information with the server
  • A value of N/A indicates that the device has never communicated with the server.
• Status - Displays the status of the devices.
  Active - The device is active.
  Deleted - The device is inactive.

How does the provisioning process work?

Provisioning is the process by which a particular mobile logging device is registered for the organization and permitted to exchange vehicle-specific information with the web server. The process is initiated when the device is installed in a vehicle. The user installing the device enters the CMV Power Unit Number, Device ID, Organization ID, and Provision Key, which are then communicated wirelessly to the web server.

If the server accepts these credentials, the Device ID and CMV Power Unit Number are added to the system (if they do not already exist) and an association is made between them. A success response is returned to the device, and the device status is changed to Provisioned.

If the server rejects these credentials, a failure response is returned to the device and the status remains unchanged.

Organizations may optionally add or import Device IDs and CMV Power Unit Numbers into the system prior to device installation. This allows the organization to view and manage these resources even before devices are installed.

What does the Unprovision button do?

Clicking the Unprovision button removes the association between a Device ID and a mobile logging device.The most common reason for unprovisioning would be to resolve communication problems caused by two devices attempting to communicate using the same Device ID. Unprovisioning allows the next device that attempts to communicate with the conflicting Device ID to claim that Device ID as its own.

Deleting a device*

Devices may be deleted from the Devices list page (one or more devices at a time) or from the Device Detail page (one device at a time). WARNING: Only delete device(s) that are not in use. Deleting a device will prevent any further communication between the device and web application.

To delete an individual device from the Devices list:

1. Make sure the Show All or Show Active filter is selected.
2. Locate the row containing the active device you wish to delete.
3. Click the delete button  to the right of the row.
4. A pop-up will display asking for confirmation to delete the selected device.
5. If confirmed, this deletes the selected device. The device will no longer be able to transmit any data to the web application.

To delete multiple devices from the Devices list:

1. Make sure the Show All or Show Active filter is selected.
2. Locate the row(s) containing the device(s) you wish to delete.
3. Check the checkbox to the left of each row.
4. Click the delete button  above the list to delete the selected device(s).
5. A pop-up will display asking for confirmation to delete the selected device(s).
6. If confirmed, this deletes the selected device(s). The device(s) will no longer be able to transmit any data to the web application.

* To select multiple devices to delete at once, check the checkbox in the heading row of the table. This will select all the checkboxes that are visible on the current page.

To delete a device from the Device Detail page:

1. Click on the Device ID link to display the detail page.
2. After the Device Detail page is displayed, click the Delete button.

Points to remember when deleting a device:

• Before deleting, make sure that no drivers are currently using the device to record data, and verify that all previously recorded data has been sent to the web server.

Restoring a deleted device*

Devices may be restored from the Devices list page (one or more devices at a time) or from the Device Detail page (one device at a time).

To restore an individual device from the Devices list:

1. Make sure the Show All or Show Deleted filter is selected.
2. Locate the row containing the deleted device you wish to restore.
3. Click the restore button  to the right of the row.
4. A pop-up will display asking for confirmation to restore the selected device.
5. If confirmed, this restores the selected device. The device can resume communication and transmit any locally-stored data to the web application.

To restore multiple devices from the Devices list:

1. Make sure the Show All or Show Deleted filter is selected.
2. Locate the row(s) containing the deleted device(s) you wish to restore.
3. Check the checkbox to the left of each row.
4. Click the restore button  above the list.
5. A pop-up will display asking for confirmation to restore the selected device(s).
6. If confirmed, this restores the selected device(s). The device(s) can resume communication and transmit any locally-stored data to the web application.

* To select multiple devices to restore at once, check the checkbox in the heading row of the table. This will select all the checkboxes that are visible on the current page.

To restore a device from the Device Detail page:

1. Click on the Device ID link to display the detail page.
2. After the Device Detail page is displayed, click the Restore button.

Using filters to search for devices

The total number of devices displayed in the table may be reduced through one or more page-specific filters.
The filters are live updating. The displayed list will change as filters are selected.
Click the filter button  to hide or show the page filters, or click the close button  in the filter pane to hide the filters.
Click the refresh button  to manually refresh the list.

The following page-specific filter options are provided:

• Filter By text - Include only the devices for which a particular attribute begins with the text that you specify

  To apply this filter:

  1. Select Device ID, Status, CMV Power Unit Number, or Hardware Serial from the drop-down list.
  2. Enter the desired text into the box.

  To clear this filter:

  1. Select Clear All  at the top corner of filter option.
• Device Status- include active and/or deleted devices.
  
  • To include only active devices, click Show Active (selected by default).
  • To include only deleted devices, click Show Deleted.
  • To include both active and deleted devices, click Show All.

Customizing the list display

1. Click the more button , then click Configure Columns.
2. Click to deselect or select columns from the list shown. Click Reset to return the selection to the default settings.
3. Click Save when finished. The page will update to display the new selections.
4. Click Cancel to return to the list without saving any changes.

1. Click the more button , then click Configure Columns.
2. Click and drag the handle button  to the right of each column to change the display order. Click Reset to return the selection to the default settings.
3. Click Save when finished. The page will update to display the new selections.
4. Click Cancel to return to the list without saving any changes.