Unidentified Driver Resolution

Topics in this section:

• What is the purpose of the Unidentified Driver Resolution page?
• What information is displayed on the Unidentified Driver Resolution page?
• Assigning an Unidentified Driver event.*
• Marking/Unmarking an Unidentified Driver event as Won't Assign.*
• Filtering Unidentified Driver Events
• Viewing Unidentified Driver events for a different date.
• What time zone is used when viewing Unidentified Driver events?

* An application user must have a user role with View/Modify permission to the HOS Reports feature to assign, mark, and unmark Unidentified Driver events.

Related topics:

• What is an Unidentified Driver conflict?
• Why is "Driver's time zone has changed" shown for this log?
• Why is Distance Driven shown as "Unknown" for some status changes?
• Why do I see automatically recorded ON events for the Unidentified Driver?
• Why is an ON event added to the driver's log after a driver accepts an unidentified driving event?

What is the purpose of the Unidentified Driver Resolution page?

When a driver forgets to sign in as the primary driver/vehicle operator before beginning a trip, periods of vehicle motion are recorded as Unidentified Driver events. The Unidentified Driver Resolution page displays these events for a given log date, and allows the user to compare these driving periods to a selected driver's daily log for the same date.

What information is displayed on the Unidentified Driver Resolution page?

• Selected Driver's Log Grid -
  • Continuous lines are used to mark each duty status period.
  • Total time in each status is shown to the right of the grid.
  • Total time spent in all statuses is shown at the bottom right of the grid.
• Unidentified Driver's Log Event -
  • Only Driving (D) events that are currently unassigned to a driver (aka events with a record status of Active or Active (won't assign) ) can be shown on the Unidentified Driver's log event list.
  • Events are shown in the sequence that they occured.
  • All of the Unidentified Driver's log events can be viewed on the Unidentified Driver Report.
• Selected Driver's Log Events Table -
  • Events are shown in the sequence that they occurred.
  • Other details, such as duty status, location, and CMV power unit number, may also be shown. This is the same information as displayed on the driver's daily log.

Assigning an Unidentified Driver event

To assign one or more Unidentified Driver events to a particular driver:

1. Select the driver from the Compare to list.
2. In the list of events for the Unidentified Driver, locate the row(s) containing the event(s) you wish to assign.
3. Check the checkbox to the left of each row.*
4. Click the Down Arrow between the Unidentified Driver log events table and the selected driver's log events table.

   OR

   Click the Assign To Selected Driver button, found at the top of the Unidentified Driver's list of events.
5. Enter the reason for the assignment. This reason will be recorded as an annotation to each selected event.
6. Click the Submit button. This moves the event(s) to the selected driver's log with a record status of Inactive - Requested.

* To select multiple events to assign at once, check the checkbox in the heading row of the table. This will select all the checkboxes that are visible on the current page.

Points to remember when assigning Unidentified Driver events:

• A Driving event cannot be reassigned until driving has ended (i.e., the end date and time for the status is not blank).
• If the selected driver rejects the requested assignment, the rejected event(s) will return to the list of Unidentified Driver events to be assigned to someone else.
• If the selected driver accepts the requested assignment, an On Duty event will be added after each Driving event to mark when driving ended. If the driver was in some other status (SB or OFF) when driving ended, you may request further edits until the driver's log reflects the actual sequence of duty status changes.
• Assigning an Unidentified Driver event may cause new conflicts to be reported on the selected driver's log once the assignment is accepted. For example, Missing Start of Day Odometer, Missing Odometer, and Missing Location conflicts are not reported for Driving (D) status events until those events become active.

Marking/Unmarking an Unidentified Driver event as Won't Assign

In the case that an Unidentified Driver event will not be assigned to a known driver, ELD rules require the motor carrier to annotate the record to explain why the time will remain unassigned.

To mark one or more Unidentified Driver events as Won't Assign:

1. In the list of events for the Unidentified Driver, locate the row(s) containing the event(s) you wish to mark as Won't Assign.
2. Check the checkbox to the left of each row.*
3. Click the Mark as Won't Assign button, located at the top of the Unidentified Driver's event list.
4. Enter the reason that the driving time will not be assigned to any driver. This reason will be recorded as an annotation to each selected event and will be shown on the Unidentified Driver Report.
5. Click the Submit button.

   For each selected event:

   • The event record status will be changed to Active (won't assign).
   • The event will no longer be included in the Home Page's Unidentified Driver events count.
   • The event will no longer be shown in the Unidentified Driver's event list unless Show Events Marked as Won't Assign has been checked.

* To select multiple events to mark "Won't Assign" at once, check the checkbox in the heading row of the table. This will select all the checkboxes that are visible on the current page.

To unmark one or more Unidentified Driver events currently marked as Won't Assign:

1. Ensure that the Show Events Marked as Won't Assign checkbox is checked.
2. Select events that are currently marked Won't Assign that you wish to return to an Active status.
3. Click the Unmark as Won't Assign button, located at the top of the Unidentified Driver's event list.
4. Enter the reason why the driving event(s) will no longer be marked as Won't Assign. This reason will be recorded as an annotation to each selected event and will be shown on the Unidentified Driver Report.
5. Click the Submit button.

   For each selected event:

   • The event record status will be changed to Active.
   • The event will now be included in the Home Page's Unidentified Driver events count.
   • The event will now be shown in the Unidentified Driver's event list regardless if Show Events Marked as Won't Assign has been checked.

Points to remember when marking/unmarking Unidentified Driver events as Won't Assign:

• A Driving event cannot be marked or unmarked as won't assign until driving has ended (i.e., the end date and time for the status is not blank).
• Any event marked as Won't Assign will not be counted on the Home Page's Unidentified Driver events count.
• Events marked as Won't Assign will not be shown on the Unidentified Driver's event list unless the Show Events Marked as Won't Assign checkbox is checked.
• Won't Assign events can be assigned to a Driver.
• If the selected driver rejects the requested assignment(s), the rejected event(s) will return to the list of Unidentified Driver events with a record status of Active.

Filtering Unidentified Driver Events

Unidentified Driver events can be filtered by certain fields. To do this, select the values to filter by and click View. Selecting <None> from the Filter By: dropdown indicates that the filter should not be applied.

• Filter by CMV power unit Number by selecting CMV Power Unit Number from the Filter By: dropdown, entering the desired CMV power unit number into the text field, and clicking View.
• Filter by Asset Groups by selecting Asset Groups from the Filter By: dropdown, selecting asset groups from the multi-select text box, and clicking View.

Note: using "Filter By:" dropdown for selecting Asset Groups will override the global Asset Group Filter.

Viewing Unidentified Driver events for a different date

Unidentified Driver events may be viewed one log date at a time. Use the navigation buttons to display events for a different date.

• Click the Previous Conflict button to view older conflicts.

  * This button is enabled only if there are one or more older conflicts to display for the Unidentified Driver.

• Click the Next Conflict button to view more recent conflicts.

  * This button is enabled only if there are one or more newer conflicts to display for the Unidentified Driver.

• Click the Previous Day button to go backward one day, even if no Unidentified Driver conflicts exist for that date.

  * This button is enabled only if the displayed log date is within the log history range configured for organization.

• Click the Next Day button to go forward one day, even if no conflicts exist for that date.

  * This button is enabled only if the displayed log date is not the current day.

• Check the Show Events Marked as Won't Assign to show or hide Unidentified Driver events marked as Won't Assign.
  • If the checkbox is not checked: then the Next Conflict and Previous Conflict buttons will skip any days that only contain events marked as Won't Assign.
  • If the checkbox is checked: then the Next Conflict and Previous Conflict buttons will go to any day that still has unassigned Unidentified Driver events, regardless of whether the events have been marked as Won't Assign or not.

What time zone is used when viewing Unidentified Driver events?

If no driver has been selected, all dates and times shown on the page are based on the logged in user's preferred time zone for reports.

If a driver has been selected, all dates and times shown on the page are based on the time zone of the home terminal the driver was assigned to on the log date being viewed.